Can I upgrade or downgrade /switch plans at any time?
Yes, please contact [email protected] to confirm. This runs on your end of month cycle.
Am I locked into a contract?
No, this is a monthly subscription which can be terminated before the next monthly billing cycle.
What kind of payments do you accept?
We currently accept payment via debit/credit card or direct bank transfer. We are not limited to American Express.
Do I need to enter my credit card details to sign up?
No, you can sign up to the Fluid Ads platform build Ads and try out some of our targeting functionality without any payments being taken. You will only have to pay when you want to send your Fluid Ads campaigns live or take your Ad tags away.
Are there any set up fees?
There are Additional costs for feed website scrapes but nothing more.
Can I access invoices?
We’re working very hard to get this available in-platform soon but for the time being you can email us at [email protected] to request your invoices.