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Customer Success Manager

Role: Customer Success Manager
Salary: £30 – £35k per annum plus commission and benefits
Type Permanent

About the role
We are looking for a passionate Customer Success Manager to help our existing and future customers realise maximum value from our award winning advertising design, delivery and production platform.

The ideal candidate is a multi‐talented individual who can go the extra mile and work diligently to drive initiatives with our customers. You should be smart and process‐minded, always looking for better ways of doing things, and be passionate about delivering positive outcomes for both us and our customers.

Working under the direction of the Commercial Director, this will involve structuring and managing a programme and process to proactively generate growth and happy customers.

The Customer Success Manager will confidently communicate with customers by phone and email and will identify their needs and create a relationship that will help drive more sales and customer loyalty.

Fluid Ads is an open team based environment. It is essential that you are able to effectively liaise with work colleagues across the businesses to assist where possible with other ad-hoc duties.

Main duties include

Skills and competencies required

For more information or to apply for this role, please email [email protected] and include your latest CV.

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